![]() Of course, just a few minutes later, the hostess called us for a table. We waited a bit then decided to just order takeout. ![]() 45 minutes! The hostess just shrugged and said they had technical problems. When we arrived minutes later, the wait was. When I tried to place us on the wait list, the Snooze App indicated there was no wait at this loction. We have previously enjoyed meals at this Snooze location, but our most recent experience was awful. How I long for the good ol' days of Snooze! This would not have happened and if it did, the response would have been much different.a hallmark and approach that once made Snooze stand out above all others. Likely will not go back anymore unless they offer us a mulligan on this experience, as it is becoming the rule rather than the exception, sadly. Orrin was not working, so I could not contact him directly. We asked about getting it comped, as by that time, there was no way we could wait again for fresh food that was almost an hour late by now. We told the runner it was for here and the server blamed the kitchen.Īnother (5) minutes and our food arrives, but it was the food that was boxed up and by this time, very cold. About (5) minute later, it came out to our table and as all boxed 'To-Go'! We asked another server about our food, as our server had only stopped by once in that time span. Two tables that arrived after us were already eating. (That seems to be the deciding factor as to whether the experience is good or bad.if you know the server as a regular.)īe that as it may, after waiting about (35) minutes, our food had not arrived. ordered our usual breakfast, and unfortunately, our favorite server was not there that day. ![]() Snooze used to be a 'Mom & Pop' hidden gem, founded in Colorado, but over the years, as it has grown in places like Texas, Arizona and now even Missouri and North Carolina, the service, experience and 'personal' touch has almost become non-existent.
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